Privacy Policy Terms of Use - Quantpro

Privacy Policy Terms of Use

QuantPro Privacy Policy

QuantPro (“Company,” “we,” “us,” or “our”) values the privacy of its users and complies with applicable privacy laws and regulations, including the Personal Information Protection Act of the Republic of Korea.

This Privacy Policy explains how QuantPro collects, uses, stores, protects, transfers, and otherwise processes personal information in connection with its website, web application, SaaS services, mobile application, Progressive Web App (PWA), chart and indicator services, AI-powered analysis services, market information, on-chain data, alerts, webhooks, APIs, widgets, e-books, digital content, and other related services (collectively, the “Services”).

Article 1. Purpose of Processing Personal Information

The Company may process personal information for the following purposes:

  1. Creating and managing user accounts
  2. Identifying and authenticating users
  3. Managing subscriptions and service access
  4. Processing payments, cancellations, refunds, and transactions
  5. Providing charts, indicators, AI analysis, market information, on-chain data, alerts, webhooks, APIs, and other SaaS features
  6. Providing push notifications and service-related communications
  7. Responding to customer inquiries, complaints, refund requests, and disputes
  8. Improving and analyzing the Services
  9. Detecting fraudulent, abusive, automated, or unauthorized use
  10. Maintaining service security and integrity
  11. Diagnosing errors and technical problems
  12. Providing customized features and content
  13. Sending marketing and promotional communications where permitted or consented to under applicable law
  14. Complying with legal and regulatory obligations
  15. Protecting the rights, property, and safety of the Company, its users, and third parties
  16. Other purposes consented to by the user

The Company processes personal information only within the scope reasonably necessary for the purposes described above, unless otherwise permitted or required by applicable law.

Article 2. Categories of Personal Information Collected

The Company may collect and process the following categories of information.

1. Account and Registration Information

  • Email address
  • Password
  • Username or nickname
  • Name or display name
  • Telephone number
  • User identification information
  • Account creation date
  • Account deletion date
  • Login and authentication records

2. Payment and Subscription Information

  • Name of the payer
  • Email address
  • Purchased product or subscription plan
  • Payment date
  • Payment amount
  • Subscription start and expiration dates
  • Auto-renewal status
  • Payment and refund status
  • Transaction-related identifiers

Detailed payment information such as full credit card numbers or bank account numbers may be processed directly by payment processors, app stores, or other authorized payment service providers rather than being stored directly by the Company.

3. Automatically Collected Information

When users access or use the Services, the Company may automatically collect:

  • IP address
  • Access date and time
  • Access logs
  • Service usage records
  • Request logs
  • Error and diagnostic information
  • Browser type and version
  • Operating system
  • Device type and model
  • Application version
  • Language and regional settings
  • Cookies and similar technologies
  • Advertising and analytics identifiers
  • Usage patterns and statistical information
  • Push notification tokens
  • Security and fraud-prevention information

4. SaaS and AI Service Information

When using the SaaS and AI features, the Company may process:

  • Charts and market data viewed by the user
  • Selected stocks, cryptocurrencies, markets, or other assets
  • Selected timeframes
  • Indicator and analysis settings
  • AI analysis requests
  • AI analysis results and related usage records
  • Alert settings
  • Webhook settings and related logs
  • API usage records
  • Service request and usage volume
  • Other information necessary to provide the requested functionality

Certain information may be aggregated, anonymized, or otherwise processed so that it no longer identifies an individual and may be used for service operation, analytics, research, and improvement.

Article 3. Methods of Collection

The Company may collect personal information through:

  1. Account registration
  2. Use of the Services
  3. Subscription and payment
  4. Customer support inquiries
  5. Events and promotions
  6. Mobile applications and PWA
  7. Cookies and similar technologies
  8. Third-party authentication or login services
  9. Automatically generated service records
  10. Information directly submitted by users

Article 4. Retention and Use Period

The Company retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Personal information may also be retained for a necessary period when:

  1. Retention is required by law
  2. A payment, refund, contractual, or other dispute exists
  3. Investigation of fraud, abuse, or violations of the Terms of Service is necessary
  4. A lawful request has been made by a governmental or law-enforcement authority
  5. Retention is reasonably necessary to protect service security and integrity

Payment and transaction records may be retained for periods required by applicable laws and regulations.

Article 5. Destruction of Personal Information

The Company will destroy personal information without undue delay when the retention period expires or the processing purpose has been fulfilled, unless continued retention is required or permitted by law.

Electronic information will be deleted using methods designed to prevent reasonable recovery, and physical documents will be destroyed by shredding, incineration, or other appropriate methods.

Article 6. Provision of Personal Information to Third Parties

The Company generally does not provide personal information to third parties except where:

  1. The user has provided consent
  2. Disclosure is required or permitted by applicable law
  3. Disclosure is required pursuant to a lawful request from a court, government authority, regulator, or law-enforcement agency
  4. Disclosure is necessary for payment processing, authentication, app-store functionality, or other essential service operations where legally permitted
  5. Disclosure is necessary to protect the life, body, property, or safety of the user or another person in an emergency

Where required by applicable law, the Company will provide appropriate notice or obtain consent before providing personal information to third parties.

Article 7. Outsourcing and Data Processing

The Company may use third-party service providers to operate and improve the Services.

Such providers may perform services including:

  1. Cloud and server infrastructure
  2. Data storage and backup
  3. Payment processing
  4. Email and message delivery
  5. Push notification services
  6. Customer support
  7. Analytics
  8. Error and performance monitoring
  9. Security and fraud detection
  10. SaaS and application infrastructure
  11. Data processing and technical support

The Company will take reasonable measures to ensure that service providers process personal information in accordance with applicable law and contractual requirements.

Article 8. International Data Transfers

The Services may rely on cloud infrastructure, payment processors, analytics providers, customer-support platforms, email providers, application infrastructure providers, and other third-party service providers located outside the user’s country.

Accordingly, personal information may be processed or transferred internationally.

Where an international transfer is subject to applicable legal requirements, the Company will implement the legally required basis and safeguards.

Where required by applicable law, the Company may provide information regarding the recipient, country, purpose, categories of information transferred, retention period, and other relevant details.

The location of processing may change due to changes in third-party infrastructure or service providers. The Company will take legally required measures when such changes occur.

Article 9. Cookies and Similar Technologies

The Company may use cookies, web beacons, SDKs, pixels, and similar technologies for:

  1. Authentication
  2. Maintaining login sessions
  3. Security
  4. Service functionality
  5. Analytics
  6. Performance monitoring
  7. Service improvement
  8. Advertising and marketing
  9. Measuring advertising effectiveness

Users may configure their browser or device settings to refuse or delete certain cookies.

Disabling certain essential cookies may affect login, authentication, or other functionality.

Article 10. Mobile Applications and PWA

The Company’s mobile applications and PWA may request device permissions necessary to provide certain functions, including:

  1. Notification permissions
  2. Storage or media access
  3. Camera or photo access
  4. Network status information
  5. Device or application information
  6. Other permissions reasonably necessary for specific features

Users may control certain permissions through their device or browser settings.

If a user refuses a permission required for a particular feature, that feature may become unavailable or limited.

Article 11. AI and Automated Analysis

The Company may use artificial intelligence, machine learning, statistical models, algorithms, and automated processing technologies to provide certain Services.

Information such as selected assets, market data, chart settings, user requests, and related service information may be processed to generate AI or algorithmic analysis.

AI-generated results may contain errors, inaccuracies, omissions, delays, or unexpected results.

AI-generated analysis is provided for informational purposes only and does not constitute personalized investment advice or a guarantee of any investment outcome.

Article 12. Security Measures

The Company takes reasonable technical and organizational measures to protect personal information, including:

  1. Access control
  2. Management of access permissions
  3. Access logging
  4. Encryption of sensitive information where appropriate
  5. Password protection
  6. Security monitoring
  7. Fraud and abnormal-use detection
  8. Management of personnel with access to personal information
  9. Security assessments
  10. Backup and incident-response measures

However, no Internet, cloud, application, or electronic transmission system can be guaranteed to be completely secure.

The Company therefore cannot guarantee absolute security but will implement reasonable measures required by applicable law.

Article 13. User Rights

Subject to applicable law, users may request:

  • Access to their personal information
  • Correction of inaccurate information
  • Deletion
  • Restriction or suspension of processing
  • Withdrawal of consent where applicable
  • Other rights provided under applicable privacy laws

Certain requests may be restricted where retention is required by law or where processing is necessary to protect the rights and interests of others or comply with legal obligations.

Article 14. Privacy Contact

For privacy-related inquiries or requests:

The Company will handle privacy-related inquiries and rights requests in accordance with applicable law.

Article 15. Changes to this Privacy Policy

The Company may modify this Privacy Policy due to changes in applicable law, Services, technology, business operations, or internal policies.

Material changes may be announced through the Company’s website, Services, email, or other reasonable means.

The revised Privacy Policy will become effective on the date specified in the notice.

Article 16. Governing Privacy Matters

Matters not specifically addressed in this Privacy Policy will be governed by applicable privacy laws and regulations.

The Terms of Service separately govern the conditions for using the Services.

QuantPro Terms of Service

Effective Date: 2025

These Terms of Service (“Terms”) govern the use of the websites, web applications, SaaS services, mobile applications, PWA, charts, indicators, AI analysis, market information, on-chain data, alerts, webhooks, APIs, widgets, e-books, digital content, community features, and other services provided by QuantPro (“Company,” “we,” “us,” or “our”) (collectively, the “Services”).

Article 1. Acceptance of Terms

By registering for, accessing, or using the Services, you agree to these Terms and any applicable supplemental policies, including the Privacy Policy, Cookie Policy, refund policies, platform-specific policies, and community rules.

If you do not agree to these Terms, you must discontinue use of the Services.

Article 2. Definitions

  1. “User” or “Member” means an individual who creates an account or uses the Services.
  2. “Services” means all services provided by the Company through websites, SaaS platforms, web applications, mobile applications, PWA, or other platforms.
  3. “SaaS” means software and data-analysis functionality provided through a network without transferring ownership of the underlying software or infrastructure to the user.
  4. “Content” includes charts, indicators, text, images, analysis, AI-generated results, e-books, videos, software, market data, and other materials.
  5. “AI Analysis” means analysis generated using artificial intelligence, algorithms, statistics, machine learning, or automated data-processing technologies.
  6. “Market Data” means information relating to stocks, cryptocurrencies, futures, indices, foreign exchange, and other financial markets.
  7. “Derived Data” means data generated by transforming, calculating, aggregating, analyzing, or otherwise processing source data.

Article 3. Changes to the Terms

The Company may modify these Terms when reasonably necessary due to legal, regulatory, technical, operational, security, or business reasons.

The Company may notify users of material changes through the Services, website, email, or other reasonable methods.

Where permitted by applicable law, continued use of the Services after the effective date of revised Terms constitutes acceptance of the revised Terms.

Where separate consent is legally required, the Company will follow the applicable procedure.

Article 4. Service Scope

The Services may include:

  1. Stock and cryptocurrency charts
  2. Technical indicators
  3. AI-powered chart and market analysis
  4. On-chain data
  5. Real-time or delayed market information
  6. Market briefings and investment-related educational content
  7. Price, volume, liquidity, and market-flow analysis
  8. Alerts and push notifications
  9. Webhooks and APIs
  10. Widgets
  11. E-books and digital content
  12. Community and chat functionality
  13. Other features introduced by the Company

The availability of specific features may vary depending on the user’s subscription plan, product, platform, location, technical environment, or account status.

Article 5. Web, SaaS, App, and PWA Services

The Company may provide the Services through websites, web applications, SaaS platforms, mobile applications, and PWA.

Depending on the platform, the following may differ:

  1. Features
  2. Available data
  3. Pricing
  4. Payment methods
  5. User interface
  6. Notification functionality
  7. Update schedules
  8. Usage limits

The Company may modify, restrict, or discontinue specific features based on technical or operational requirements.

Article 6. Service Changes and Suspension

The Company may modify, suspend, restrict, or discontinue all or part of the Services for reasonable reasons, including:

  1. Technical improvements
  2. Security
  3. Legal or regulatory requirements
  4. Changes in market conditions
  5. Changes in third-party contracts
  6. Changes in data licensing
  7. Third-party service outages
  8. Operational requirements
  9. Force majeure
  10. Other circumstances beyond the Company’s reasonable control

In particular, the availability of third-party market data, exchange APIs, blockchain nodes, cloud infrastructure, or external services may be affected by changes outside the Company’s control.

To the maximum extent permitted by applicable law, the Company will not be liable for losses resulting from such third-party failures or service interruptions.

Article 7. Service Environment

Users are responsible for maintaining the hardware, software, Internet connection, operating system, browser, and other technical environment necessary to access the Services.

The Company is not responsible for interruptions caused by a user’s device, browser, Internet connection, telecommunications provider, operating system, app store, or other external environment beyond the Company’s reasonable control.

Article 8. Accuracy of Data and Information

Market data, on-chain data, news, AI analysis, indicators, charts, and other information may be obtained from multiple external data sources and automated processing systems.

Errors, delays, omissions, duplication, discrepancies, or interruptions may occur due to:

  1. Exchange errors
  2. Data-provider errors
  3. API failures
  4. Network delays
  5. Server failures
  6. Blockchain or node issues
  7. Data revisions
  8. Differences between exchanges
  9. Rapid market movements
  10. Technical failures
  11. AI or algorithmic errors

The Company does not guarantee that all information will always be accurate, complete, current, uninterrupted, or real-time.

Article 9. AI Analysis

AI Analysis may be generated automatically using algorithms, statistical models, machine learning systems, and available data.

AI systems may produce:

  1. Incorrect information
  2. Incorrect interpretations
  3. Incomplete analysis
  4. Outdated analysis
  5. Inappropriate conclusions
  6. Failed predictions

AI Analysis is provided solely for informational and analytical purposes.

It does not constitute personalized investment advice, financial advice, a solicitation, or a guarantee of future performance.

Users remain solely responsible for evaluating AI-generated information before making any investment or trading decision.

Article 10. Investment Disclaimer

The Services are intended primarily as data-analysis, statistical-analysis, informational, and educational tools.

The Company does not intend to provide personalized investment advisory, discretionary portfolio management, or order-execution services through the Services unless separately stated and legally authorized.

Nothing in the Services should be interpreted as a recommendation to buy, sell, hold, or dispose of any particular financial instrument or cryptocurrency.

All investment and trading decisions are made at the user’s own discretion and risk.

The Company does not guarantee profits, prevent losses, or guarantee any particular investment outcome.

Article 11. Backtesting and Simulated Performance

Backtests, simulations, hypothetical results, historical performance, and other simulated results are based on historical data and assumptions.

Actual trading results may differ materially due to:

  1. Fees
  2. Slippage
  3. Execution delays
  4. Liquidity
  5. Bid-ask spreads
  6. Market impact
  7. Order restrictions
  8. Data differences
  9. Latency
  10. Other real-world conditions

Past performance does not guarantee future results.

Article 12. Market Data and Third-Party Data

Certain Market Data and Content may be provided under licenses from exchanges, data providers, blockchain networks, or other third parties.

Changes to third-party licenses, policies, technical systems, regulations, or data availability may cause certain data or features to be modified, restricted, or discontinued.

Where reasonably possible, the Company may seek alternative data sources or functionality, but does not guarantee continued availability of any particular third-party data.

Article 13. On-Chain Data

On-chain data may be obtained from blockchain nodes, indexers, RPC providers, bridges, third-party data providers, and other infrastructure.

Data may be affected by:

  1. Network congestion
  2. Node failures
  3. Chain reorganizations
  4. Blockchain forks
  5. Bridge issues
  6. Indexing delays
  7. MEV activity
  8. Network latency
  9. Data-provider errors
  10. Other blockchain-specific technical conditions

The Company does not guarantee the accuracy, completeness, continuity, or timeliness of on-chain data.

Article 14. Alerts and Notifications

Alerts, push notifications, emails, webhooks, and similar features are supplementary information-delivery tools.

Notifications may be delayed, duplicated, or lost due to:

  1. Network conditions
  2. Device settings
  3. Operating-system restrictions
  4. Browser settings
  5. Application settings
  6. Telecommunications providers
  7. Server failures
  8. Third-party notification systems
  9. Other technical circumstances

The Company does not guarantee delivery at a specific time.

Article 15. Webhooks and APIs

Webhooks and APIs are provided as supporting data-access and information-delivery tools.

The Company may impose:

  1. Rate limits
  2. Request limits
  3. Usage quotas
  4. Authentication requirements
  5. Feature restrictions
  6. Subscription-based limits

The Company does not guarantee permanent backward compatibility.

API endpoints, structures, parameters, authentication methods, data formats, or functionality may be changed, replaced, or discontinued.

Users are solely responsible for protecting API keys, tokens, webhook URLs, credentials, and authentication information.

Article 16. Automated Trading

Unless expressly authorized by the Company, users may not use the Services to automatically generate, execute, validate, route, or manage actual financial orders.

The Services do not guarantee actual order execution or control over any exchange or broker.

The Company is not responsible for losses caused by third-party trading bots, automated trading systems, scripts, integrations, or user-created software.

Article 17. Derived Data

The Company may provide Derived Data generated through its own algorithms, calculations, analytics engines, or processing systems.

Users may not:

  1. Reverse engineer the source data
  2. Reconstruct source data
  3. Extract source data
  4. Create a competing database
  5. Resell the data
  6. Redistribute the data
  7. Use the data to develop a competing service
  8. Circumvent technical restrictions

Article 18. Intellectual Property

All intellectual property rights in the Services and their components belong to the Company, its affiliates, licensors, data providers, or other rightful owners.

This includes:

  1. Software
  2. Websites
  3. Applications
  4. SaaS systems
  5. Charts
  6. Indicators
  7. AI systems
  8. Algorithms
  9. Databases
  10. Designs
  11. Text
  12. Images
  13. E-books
  14. Trademarks
  15. Logos
  16. Other Content

Users receive only a limited, non-exclusive, non-transferable right to use the Services for their permitted personal or internal purposes.

No ownership or intellectual property rights are transferred to the user unless expressly stated in writing.

Article 19. Restrictions on Copying and Redistribution

Without prior written permission from the Company, users may not:

  1. Copy Content
  2. Bulk download Content
  3. Resell Content
  4. Redistribute Content
  5. Share paid Content
  6. Commercially exploit Content
  7. Create databases from Content
  8. Build competing products
  9. Crawl or scrape the Services
  10. Reverse engineer
  11. Decompile
  12. Extract source code
  13. Analyze or circumvent technical restrictions
  14. Circumvent access controls
  15. Use automated systems to obtain Content at an unreasonable scale

Article 20. Attribution

Where the Company requires attribution for permitted use of charts, screenshots, videos, educational materials, or other Content, users must clearly identify QuantPro as the source.

Unauthorized removal of required attribution may result in suspension or termination of the relevant account and, where appropriate, legal action.

Article 21. Accounts and Authentication

Users are responsible for maintaining the confidentiality and security of their:

  1. Accounts
  2. Passwords
  3. Two-factor authentication credentials
  4. API keys
  5. Webhook tokens
  6. Other authentication information

Users must promptly notify the Company if they become aware of unauthorized access or a security breach.

Article 22. Prohibited and Abusive Use

The following activities are prohibited:

  1. Using another person’s account
  2. Sharing accounts in violation of the applicable plan
  3. Circumventing service limitations
  4. Excessive or abnormal API requests
  5. Crawling or scraping
  6. Automated mass collection of data
  7. Interfering with service operation
  8. Circumventing payment or subscription systems
  9. Fraudulent refunds or chargebacks
  10. Providing materially false account information
  11. Attempting to compromise security
  12. Using the Services for unlawful purposes
  13. Any other conduct that materially interferes with the Services

The Company may restrict, suspend, or terminate accounts involved in prohibited or abusive activity.

Article 23. Paid Subscriptions

Paid Services are provided according to the price, subscription period, features, and conditions displayed at the time of purchase.

Subscriptions may be offered on a monthly, annual, or other recurring basis.

Specific features and benefits may vary by subscription plan.

Prices, discounts, promotional offers, and benefits may change over time.

Article 24. Automatic Renewal

Recurring subscriptions may automatically renew unless canceled before the applicable renewal date.

Users are responsible for checking their subscription status and cancellation settings.

If payment fails, the Company may retry the payment or restrict access to paid features until payment is successfully completed.

Article 25. Subscription Cancellation

Users may cancel subscriptions using the cancellation method provided by the Company or the applicable payment platform.

Unless otherwise required by law or expressly stated for a particular product, cancellation generally prevents future renewal but does not automatically terminate access to already-paid subscription periods.

Article 26. Refunds and Withdrawal Rights

Refunds and statutory withdrawal rights are governed by applicable consumer-protection laws and regulations.

For digital content and SaaS Services, statutory withdrawal rights may be restricted after provision or use of the digital service has commenced where permitted by applicable law.

Where legally permitted, the Company may obtain the user’s consent to begin providing digital content or Services immediately and may limit withdrawal rights accordingly.

The Company will not use a general “no refund” provision to unlawfully restrict rights that cannot legally be waived.

For recurring subscriptions, refunds may depend on the type of subscription, the extent of use, the remaining subscription period, the product characteristics, and applicable law.

Article 27. App Store Payments

Purchases made through Apple App Store, Google Play, or other third-party app stores may be subject to the relevant platform’s terms, subscription rules, payment procedures, and refund policies.

Where the Company does not control the refund process, refunds must be requested through the applicable app store.

Prices, plans, and promotional offers may differ between web purchases and app-store purchases.

Article 28. Free Trials and Promotions

Free trials, coupons, discounts, promotional programs, and other special offers may be subject to additional conditions.

The Company may restrict or cancel promotional benefits in cases of abuse, duplicate accounts, fraudulent activity, or violation of promotional conditions.

Article 29. Suspension and Termination

The Company may suspend or terminate an account where reasonably necessary due to:

  1. Violation of these Terms
  2. Violation of applicable law
  3. Infringement of third-party rights
  4. Fraud
  5. Payment abuse
  6. Security threats
  7. Unauthorized data collection
  8. Account misuse
  9. Illegal Content
  10. Material interference with service operations
  11. A lawful request from a governmental or regulatory authority
  12. Other circumstances that make continued access inappropriate or materially harmful to the Services

The Company may take immediate action without prior notice when necessary to address security, fraud, legal, or operational risks.

Article 30. Chat and Community

Chat and community features are provided for communication and information sharing among users.

User-generated statements do not represent the official opinions or recommendations of the Company.

Users are solely responsible for the legality and consequences of their own posts, messages, and communications.

Article 31. Prohibited Chat and Community Activities

Users may not:

  1. Spread false information
  2. Defame or harass others
  3. Use abusive or threatening language
  4. Post hateful content
  5. Encourage illegal activities
  6. Encourage gambling or other unlawful activities
  7. Manipulate or deceptively promote specific financial assets
  8. Post another person’s personal information
  9. Send spam or unauthorized advertisements
  10. Conduct phishing or fraud
  11. Trade or sell accounts
  12. Repeatedly disrupt community operations
  13. Engage in conduct that materially interferes with the normal operation of the community
  14. Otherwise violate applicable law or these Terms

The Company may delete content, restrict chat privileges, suspend accounts, or permanently terminate accounts when reasonably necessary.

Article 32. Community and User-Generated Content Disclaimer

The Company does not have an obligation to pre-screen every message or user-generated post.

The Company may remove or restrict content that it reasonably believes violates applicable law, these Terms, or the rights of others.

The Company is not responsible for disputes, transactions, or investment decisions between users, except to the extent liability cannot legally be excluded.

Article 33. User Content

Users retain ownership of content they lawfully create and post.

By submitting content to the Services, users grant the Company a non-exclusive, worldwide, royalty-free license to store, reproduce, display, transmit, format, and use such content as reasonably necessary to operate, maintain, improve, and provide the Services.

This license does not transfer ownership of the user’s underlying intellectual property.

Article 34. Third-Party Services

The Services may integrate with exchanges, market-data providers, payment processors, cloud infrastructure providers, analytics providers, app stores, blockchain services, and other third-party services.

The Company does not control third-party services and is not responsible for third-party outages, policy changes, security incidents, service termination, or restrictions beyond the Company’s reasonable control.

Article 35. External Links

The Services may contain links to third-party websites or services.

The Company does not endorse or guarantee third-party content, products, services, transactions, or activities.

Users access third-party services at their own risk.

Article 36. Feedback

Any ideas, suggestions, recommendations, or feedback submitted by users may be used by the Company to develop, improve, or operate the Services.

Unless otherwise required by law, the Company is not required to compensate users for such feedback.

Article 37. Emails and Notifications

The Company may send service-related communications including:

  1. Account notices
  2. Security notices
  3. Payment notices
  4. Subscription notices
  5. Service updates
  6. Maintenance notices
  7. Important operational announcements

Such communications may be sent regardless of marketing communication preferences where necessary for the operation or security of the Services.

Marketing communications will be sent in accordance with applicable laws and consent requirements.

Article 38. Privacy

The collection, use, storage, disclosure, and protection of personal information are governed by the Company’s Privacy Policy.

The Privacy Policy forms an integral part of the Company’s privacy-related practices.

Article 39. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis.

The Company does not warrant that:

  1. The Services will always be available
  2. The Services will be uninterrupted
  3. The Services will be error-free
  4. Market data will always be accurate
  5. Data will always be complete
  6. Data will always be real-time
  7. AI analysis will always be accurate
  8. A particular investment outcome will occur
  9. The Services will be compatible with every device or environment
  10. The Services will satisfy every user’s individual requirements

Nothing in this Article excludes liability that cannot legally be excluded under applicable law.

Article 40. Limitation of Liability

To the maximum extent permitted by applicable law, the Company and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or other similar damages, including:

  1. Loss of profits
  2. Loss of revenue
  3. Loss of business opportunities
  4. Loss of goodwill
  5. Loss of data
  6. Cost of substitute services
  7. Trading losses
  8. Investment losses
  9. Business interruption

This limitation applies to losses arising from or related to:

  • Use or inability to use the Services
  • Service interruptions
  • Data errors
  • AI analysis
  • Price or service changes
  • User-generated content
  • Unauthorized access
  • Data loss
  • Third-party services
  • API or webhook failures
  • Notification delays
  • Other technical issues

Nothing in this Article limits liability that cannot legally be limited under applicable law.

Article 41. User Responsibility and Indemnification

To the extent permitted by applicable law, users may be responsible for losses, claims, liabilities, damages, and reasonable expenses arising from:

  1. Violation of these Terms
  2. Violation of applicable law
  3. Infringement of third-party rights
  4. Misuse of an account
  5. Disclosure of API keys or authentication credentials
  6. Unauthorized redistribution of Content
  7. Illegal or harmful user-generated content
  8. Other acts attributable to the user

Article 42. Account Deletion

Users may request deletion of their account through the methods provided by the Company.

After deletion, certain information may remain retained where necessary or required for:

  1. Legal compliance
  2. Payment and transaction records
  3. Dispute resolution
  4. Fraud prevention
  5. Security
  6. Prevention of repeated abuse
  7. Service integrity
  8. Other legally permitted purposes

Article 43. E-books and Digital Content

E-books and digital content may be provided through download, streaming, viewing, or other digital delivery methods.

Withdrawal rights and refunds for digital content are subject to applicable consumer-protection laws and the status of digital content delivery.

Users may not share, redistribute, resell, upload, or otherwise provide purchased digital content to third parties without authorization.

Article 44. Copyright Infringement and Unauthorized Distribution

Unauthorized copying, redistribution, resale, public disclosure, or commercial exploitation of e-books, charts, indicators, AI analysis, data, or other proprietary Content may result in suspension or termination of access.

The Company may take appropriate legal action where necessary to protect its intellectual property and business interests.

Article 45. Security and System Protection

Users must not interfere with the security, availability, or integrity of the Services.

Prohibited activities include:

  1. Excessive automated requests
  2. DDoS or similar attacks
  3. Authentication bypass
  4. Privilege escalation
  5. Exploiting vulnerabilities
  6. Scraping
  7. Crawling
  8. Unauthorized source-code analysis
  9. Circumventing technical restrictions
  10. Sending malware or malicious code

Article 46. Advertising and Analytics

The Company may use analytics, advertising, security, and tracking technologies, including services such as Google Analytics, Google Ads, Meta Pixel, X Pixel, reCAPTCHA, and similar technologies.

Such technologies may be used for:

  1. Service analytics
  2. Performance measurement
  3. Security
  4. Fraud prevention
  5. Advertising measurement
  6. Customized advertising or content
  7. Service improvement

The processing of personal information is governed by the Company’s Privacy Policy and applicable third-party policies.

Article 47. Changes in Laws and Regulations

Changes in financial-market regulations, cryptocurrency regulations, data licensing requirements, privacy laws, app-store policies, or other applicable laws may require the Company to modify, restrict, or discontinue certain Services or features.

Where continued operation of a feature becomes legally or commercially impracticable, the Company may modify, restrict, suspend, or terminate that feature.

Article 48. No Waiver

Failure by the Company to exercise or enforce any right under these Terms does not constitute a waiver of that right.

Article 49. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Where a mandatory provision of applicable law conflicts with these Terms, the mandatory provision will prevail.

Article 50. Priority of Supplemental Policies

Where specific policies apply to privacy, payments, refunds, app-store purchases, market data, API access, or particular Services, those specific policies may take precedence over general provisions of these Terms to the extent of the conflict.

Article 51. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Republic of Korea, unless otherwise required by applicable mandatory law.

The Company and the user will make reasonable efforts to resolve disputes amicably.

If a dispute cannot be resolved through consultation, the parties may pursue remedies available under applicable law.

Article 52. Contact

For inquiries regarding the Services, payments, refunds, accounts, privacy, or other matters:

Supplemental Provisions

Supplemental Provision 1. Market Data Notice

Certain Market Data and Content may be provided under licenses from exchanges, data providers, or other third parties.

Such data may be modified, restricted, delayed, or discontinued without notice where required by the relevant provider, license, regulation, technical circumstances, or other factors beyond the Company’s reasonable control.

Supplemental Provision 2. Investment Risk Notice

QuantPro charts, indicators, AI analysis, data, news, briefings, signals, and other Content are provided for informational and analytical purposes.

They do not guarantee profits or prevent losses and should not be interpreted as a recommendation to buy, sell, hold, or dispose of any particular asset.

All investment and trading decisions remain solely the responsibility of the user.

Supplemental Provision 3. AI Analysis Notice

AI-generated analysis may contain errors, omissions, outdated information, or inaccurate interpretations.

Users should independently verify important information and should not rely solely on AI-generated results when making investment or trading decisions.

Supplemental Provision 4. Web App, PWA, and Mobile App

Web applications, PWA, and mobile applications may have different functionality depending on the device, operating system, browser, network environment, and app-store policies.

The Company may update, modify, replace, or discontinue features as reasonably necessary for security, maintenance, performance, or service improvement.

Supplemental Provision 5. Service Logs

The Company may record and retain service usage records, access logs, technical logs, and security-related records to the extent permitted by applicable law for:

  1. Service operation
  2. Security
  3. Fraud prevention
  4. Technical troubleshooting
  5. Customer support
  6. Dispute resolution
  7. Service improvement
  8. Compliance with legal obligations

Supplemental Provision 6. Advertising and Tracking Technologies

The Company may use Google Ads, Google Analytics, Meta Pixel, X Pixel, reCAPTCHA, Firebase, and other analytics, advertising, security, or tracking technologies.

Users may manage certain advertising or tracking preferences through the relevant platform, browser, operating system, or device settings where such controls are available.

Supplemental Provision 7. Effective Date

These Terms and the Privacy Policy are effective as of 2025.